3.A smart bot can relieve a specialist of routine tasks and free up time for other important matters. We tell you how to quickly launch a bot in Telegram.
Why do you need a bot in Telegram
What are the types of bots in Telegram. Examples of ready-made bots
Creating a chatbot in Telegram
Constructors for creating bots
Expert advice
Read Also:Seven Lives of a Customer: What is LTV and Why Does a Business Need It?
Why do you need a bot in Telegram
Table of Contents
A bot is a small application that independently performs pre-created tasks without user intervention. A Telegram bot can do everything a person could do in a chat: answer questions, send links to websites, or create memes. Automatically or on request, it can send:
1.● text messages;
2.● pictures;
3.● videos;
4.● files.
Bots can:
● Perform actions that cannot be configured on the channel.
For example, sell products and accept payments, communicate with users, hide personal data. Telegram bots can collect leads by connecting them to a CRM , ticketing system, or messaging platform.
● Execute several different commands simultaneously.
An important feature of bots is the ability to start a chain of actions, gradually asking the user for new information. If you send the bot the /start command, buttons will appear on the screen.
Business owners can increase company productivity by creating bots for specific tasks, such as converting files or managing chats.
● Host web applications written in JavaScript,
allowing you to create flexible interfaces that can support everything from online stores to adventure games.
● Integrate with other services.
For example, you can set up a bot so that users can quickly search for GIF animations inline. With inline queries enabled, users can type the bot’s name and their query into the text input field in any chat and instantly get the desired GIF.
What are the types of bots in Telegram. Examples of ready-made bots
There are many different bots in Telegram: stores use smart assistants so that customers can pay for goods and communicate with customers, movie buffs use bots to search for a movie to while away the evening, content managers set up scheduled publications.
Chatbots
A virtual assistant can take on simple customer requests. This will help relieve support operators during peak hours and give them time to work with non-standard requests.
Algorithms answer frequently asked questions from customers, such as how to set up or connect a service, help place orders and deliver goods. This type of chatbot is one of the most popular in Telegram: it helps order rolls for dinner, arrange a meeting with a customer, find instructions on how to fix a vacuum cleaner, and stay in touch with customers around the clock.
Chatbot AviasalesBot monitors prices for selected destinations
Content bots
Bots have come to the aid of content managers to publish scheduled posts: just set a timer and upload everything you need so you don’t have to work with social networks on weekends and holidays.
Baslay Delayed Posting Bot – An Example of a Content Bot
Decipher bots
Display information on metadata sent by users. If you send a video, service information, time codes, text will be returned.
The bot will translate the voice file into text. Currently, these tasks are solved by a paid subscription in Telegram, but many people use free bots out of habit. For example, SaluteSpeech Bot translates voice messages into text. Authors of articles turn to it to transcribe interviews.
In addition to voice messages, you can upload videos and audio recordings from a voice recorder to the bot or send files directly from Telegram channels and chats.
Bot tools
For example, the bot “Download TikTok video | Youtube” helps you download videos quickly and easily. Just send a link to the video, and it will send you a link to the file in return.
Catalog bots
Help to choose a book, music, film or TV series. Kinomanbot saves a lot of time on searching – it searches and sends a suitable link by the name of the film. If the user has not yet decided what exactly he wants to watch, then he can look in the “Popular” category or filter films by genre.
Payment bots
Accept user payments and automatically exclude them from paid chats or channels if there was no payment. You can transfer money by phone number or card. This is one of the easiest ways to create a paid subscription in the messenger. To launch the assistant, just add the bot to the channel administrators. For example, the Admaker bot will set up tariffs and payment methods itself, collect statistics and monitor limits. You can also launch a mailing directly from the bot for specific Telegram audiences, make automatic publication of posts and even sell e-books or digital versions of the game, subscriptions to channels and groups.
Reminder Bots
They will tell you when it’s time to drink water and stretch, and remind you that slouching and eating cookies at your desk is bad for your health. For example, Medicines Reminder Bot will remind you when it’s time to take your medicine or vitamins. And Pomodoro Bot will set a timer and make sure you spend 25 minutes on a task and 5 minutes on rest.
Marketing bots
Contact bloggers for advertising. Easyprbot uses filters: price, topic, profile statistics to collect suitable accounts for advertising. For example, you can select travel bloggers from Russia and rate them on the official website of the bot. The blogger card indicates the types of advertising, audience statistics, story and post coverage, reviews from other advertisers.
Creating a chatbot in Telegram
A bot is easy to create using a constructor: a list of necessary tasks that the bot must solve is assembled “brick by brick” from blocks. To set up a bot in Telegram, a marketer only needs to designate a scheme according to which the bot will send messages to users.
A more complex option for those who like individual solutions in Telegram is to contact a programmer who will write a program for a specific bot. A marketer usually does not have such a task. Constructors are a visual implementation of ready-made code. They are available for use, and they are easy to find in a search engine, for example, Salebot and Aimylogic.
To launch a bot, you first need to contact the “father of bots” – find Botfather in the messenger. He helps create your own bots, organizes unique names and assigns access rights. Botfather will tell you what commands you need to write before you get a unique token – it is needed to connect the bot, which does not yet know how to do anything, with the site builder. Then you need to write the commands that the newly-made bot will have to execute.
Let’s look step by step at how to create a new bot in Telegram:
All bots in Telegram are registered via the @BotFather bot. So first you need to find it in the search.
Click the “Start” button (/start) to activate @BotFather.
Select or enter the /newbot command and send it to the bot.
It’s time to give the bot a name. Its name will be visible to users when communicating. The nickname should end in bot and be unique.
Once the bot is created in Telegram, it must be connected using a token.
The bot is ready, but it can’t do anything yet. To make it work, it needs to be assembled in a special service.
Constructors for creating bots
Telegram bot builders can make a marketer’s job much easier. Let’s look at several popular options.
Salebot
In Salebot, you can create chatbots with any structure, and any attachments are available for sending: text, images, files, videos and voice messages.
The designer has:
● Own built-in CRM system
In it, you can create mini-landings for collecting applications with the addition of any elements – pictures, videos, animations. If you have skills in HTML/CSS code layout, you can change colors, paragraphs, design.
● Mailings in messengers
You can add pictures, files and other attachments, segment the audience by different criteria, for example, by tags, client ID, registration date. You get mailings without additional integrations – you can send emails to clients directly from the platform without complex settings.
● Telephony within the platform
Integration with cloud telephony and a single dialog box with SalebotCRM. The manager can contact the user at any time: the call is saved in the individual client card.
BotHelp
BotHelp is a platform where you can create autofunnels and mailings, and most importantly, create chatbots in messengers and social networks.
The constructor helps:
● Sell products and attract customers
The creators of the constructor promise that with its help you can convert cold traffic from social networks into subscribers with a conversion rate of up to 70%. The chatbot automatically collects customer contacts directly in Telegram.
● Create automated message chains
An advertiser can collect and segment an audience in messengers using a chatbot. Such segmentation helps determine what content is interesting to certain groups and allows personalizing posts and promotions. This can increase message open rates by up to 80%.
● Create chatbots and sales funnels in messengers
In the chatbot designer, you can write variable scenarios, which will indicate which responses the bot should send depending on the client’s questions or objections. You don’t have to write code – just think through various dialogue scenarios.
Read Also:How Good Is ChatGPT Really and How Can It Make Marketers’ Jobs Easier?
Aimylogic
A constructor for mass calling of clients and creation of bots in Telegram
with artificial intelligence. Smart assistants communicate with clients in any messengers and accept orders on the website.
Using the constructor you can:
● Create bots with artificial intelligence
This will help relieve the customer support department and process up to 80% of routine requests. If the client does not want to communicate with the chatbot, it will transfer the dialogue to the manager. The designer will send the client a reminder about the forgotten cart, share news about promotions, notify that a new product has appeared.
● Create smart calls with understanding of customer speech
The main advantage of the bot is that it does not get tired and can talk non-stop. For example, call up to 6,000 clients per hour, impartially handle objections, and if the conversation reaches a dead end, transfer to the operator. The bot uses data from the CRM in the dialogue: smart calls support integration with Bitrix24 and other CRM.
● Prescribe the skills of voice assistants
Intents, or tasks that a specialist formulates in a specific line for a robot, help it understand the meaning of speech. This is how it identifies the client’s question and responds based on the logic of the given scenario. The robot on Aimylogic already distinguishes the phrases “hello”, “goodbye”, “thank you”, “yes” and “no”. To make everything work, just insert the necessary block into the scenario.
